Refund policy
Refund & Return Policy
Please review our Return and Refund Policy carefully before making a purchase.
All Sales Are Final
All sales at ST Barber Supply are final.
We do not accept returns, exchanges, or refunds for changes of mind, incorrect purchases, or unwanted items, unless the item arrives damaged, defective, or is not functioning properly upon delivery.
Customers are encouraged to carefully review product descriptions and specifications before completing their purchases.
Returns
Returns are not accepted unless required by applicable consumer protection laws or approved by ST Barber Supply due to a product-related issue.
Items approved for return must be returned in their original packaging, with all accessories and components included, whenever reasonably possible.
Please do not send any items back without contacting us first.
Damage, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at stbarbersupply@gmail.com.
Please include:
- Your order number.
- A description of the issue.
- Clear photographs of the product and packaging, if available.
Our team will review your request and determine an appropriate resolution, including a replacement or refund when required by applicable law.
Exchanges
We do not offer exchanges for changes of mind or incorrect product selections.
Exchanges or replacements may be considered for damaged, defective, or incorrect items subject to applicable consumer protection laws.
Order Cancellations
Once an order has been placed, cancellations are not accepted.
We may be able to accommodate order modifications before shipment. However, once an order has shipped, modifications are no longer possible.
Refunds
Refunds are not provided for changes of mind or unwanted purchases.
If a refund is approved or required by applicable law, it will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process and post the refund.
Return Shipping Costs
Return shipping costs for approved returns will be determined based on the circumstances of the return and applicable consumer protection laws.
Consumer Rights
This policy does not limit any rights or remedies available under applicable consumer protection laws, including those relating to defective, damaged, incorrect, or undelivered products.
Contact Us
For questions regarding your order, damaged products, or our return policy, please contact us.
ST Barber Supply
Email: stbarbersupply@gmail.com